FAQ und Kontakt

How do the sizes fit?

Our products are generally cut slightly wider. We recommend that you take a look at the respective size chart on the product page before placing your order. This way, you can quickly find the right size for you.

How does a return work?

If you would like to return an item, please contact our support team via the contact form or by email. Once we have received your message, we will usually process your return request within 2–3 working days and send you all further information.

What do I do if there is a production error or a damaged item?

Should your product have a production error or another defect, please contact our support team. It is best to send us your order number as well as photos of the affected item directly. We will review your request as quickly as possible and find a suitable solution together.  

Where are your products manufactured?

Our products are manufactured in Turkey and Germany. The final assembly takes place in Bavaria. We place great importance on careful workmanship and the high quality of our products.

Contact

Do you still have questions? We are happy to help you.

Do you have a question about your order, our products, the sizes, or a return? Then simply contact our support team.

To ensure we can process your request as quickly as possible, please provide your order number when asking questions about an order. For damaged or defective products, you can also send us photos of the item.

We usually respond to your request within 2–3 working days.

Our support team is happy to help you.